A property manager is responsible to both you as the property owner, as well as to your tenants. Broadly speaking, property managers are responsible for taking care of the physical rental property itself as well as any of the residents’ needs.

More specifically, these responsibilities fall under three major categories: leasing, rent collection and maintenance.

  • Leasing – Keeping your rental units occupied with quality tenants is a primary responsibility of your property manager. When a unit is vacant, one of their jobs is to advertise the property for rent, show it to prospective tenants, screen those tenants, and facilitate the lease agreement process.
  • Rent collection – They will also collect the rent, deal with late fees and enforcement (as outlined in the lease agreement), as well as collect any utility payments as appropriate for a given property. Some utility payments will be remitted directly to the utility company.
  • Maintenance – Lastly, your property manager will handle any type of maintenance issue that comes up at the property and take care of the unit turn over between tenants. At RL Property Management, we have our own maintenance team who is able to handle the majority of our maintenance requests. They also play a big part in getting the unit ready to rent again.

While leasing, rent collection and maintenance are the three major categories a property manager does for you, they also take care of many behind-the-scenes activities, including things like accounting. To see a full list of what your property manager does for you, it’s important to review your property management agreement (or PMA for short).

To learn more about what we at RL Property Management can do for you here in Franklin County, Ohio, get in touch.