Our Core Values
At RL, our purpose is simple…
…to help property owners be successful with their real estate investments. But achieving this isn’t just about managing properties—it’s about how we approach every decision, interaction, and task–with our staff, tenants, and clients. That’s where our core values come in.
Think of core values as the DNA of our company. They shape how we treat each other as a team, how we communicate with property owners, and how we create the best possible experiences for tenants. They keep us consistent, professional, and focused on doing the right thing every time.
Clear Communication
Every resident request, owner update, and internal process is communicated clearly and directly so that every interaction is direct, effective, and easy to understand.
Do It In Realtime
Lease renewals are processed, maintenance requests are scheduled, and client updates are documented immediately–ensuring no delays, no lost details, and no unnecessary follow-ups.
Figure It Out & Get It Done
Whether it’s an urgent repair, a resident dispute, or an owner’s financial report, we take ownership, find a solution, and see every task through to completion.
A Place for Everything & Everything in Its Place
Every lease, invoice, and resident request is tracked and stored so nothing gets lost, mistakes are minimized, and everyone has the right information when they need it.
We Lend a Hand, Always
We help property owners succeed with their investments, respond quickly to residents, and support teammates without hesitation—making everything smoother for everyone.
Respect Clients, Residents, and Each Other
Whether it’s a resident concern, an owner inquiry, or a team discussion–we actively listen, respond promptly, and handle every situation with professionalism and care.
Living Our Values – Serving Our Purpose
For us, these values aren’t just slogans on a wall—they’re guiding principles we live by. Together, these values form the backbone of how we help property owners succeed with their real estate investments. They guide the way we approach challenges, make decisions, and deliver results, creating an experience that is reliable, thoughtful, and tailored to your needs.
What Our Clients Say About Us
Want to Learn More?
If you’d like to learn more about our properties and what it’s like to work with RL Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.
RL Property Management
750 Cross Pointe Rd. STE B, Columbus, OH 43230
(614) 725-3059
info@rlpmg.com
Licensed Real Estate Brokerage in the State of OH
*Office Hours By Appointment Only