So far I have not had any issues with company. They took over the property in March this year. I was able to get online easy set up and account etc. When it came to new lease I had several questions which were answered in a timely manner via over the phone and email before I decided to sign. The repair order process has also been fine. The guy was professional answered all my questions and did the job he came to do. Right now i am satisfied with the company and I hope i can be going forward.

RL Property Management Group took over the lease for my apartment/house several months ago. They have been a joy to work with! Responses to a maintenance issue I had was very prompt; and the staff, in addressing some of my questions I had about the new lease, were really responsive and helpful. In fact, I like the new terms of my lease they have set out, and am very happy that they are managing this property. They've been great to work with!

Have been a renter with this company for 3 years and counting. They are courteous and prompt with maintenance requests and if there are any questions or issues they are handled in a professional manner. They have a fairly quick turn around with email and I've had no cause for complaint. I would recommend this property management company to both owners and renters. Great job!

RL has been a very professional management team to work with. They respond to concerns involving services very timely, and are easy to communicate with about those concerns. The homes they represent have been a pleasure to service and I would recommend them to someone with rental property or someone looking to rent in the greater Columbus area.

I was only with RL for a short time, however everything from management to move out process was smooth. When we vacated Dianna was very professional and listened to our concerns and worked everything out to both of our likings! I'm sure had we not purchased a house we would still be there. Definitely recommend RL Property Management and of course Dianna!