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Kendra Menchavez responded promptly and was so helpful! This has been a very organized and pleasant experience

RL Property Management made the transition from living on our house to renting it out seamless. They offered great insight every step of the Way. The team was prompt with responses to our questions and went above/beyond expectations. We would highly recommend them If you are looking for a property management company.

RL was great during our move, everything last minute across the country when we found this home for rent. They made every accommodation for our urgent and last minute move, thank you!! Communication is good, the home we moved into has a few issues that they're currently resolving to make for a pleasant move-in. They are very strict when it comes to everything YOU as the renter need to do before they'll give you keys. I've always rented from owners instead of management companies so it was a challenge to drive for 25 hours straight through then be told I couldn't get keys into electric and power were setup... so I spent an hour on the phone at the leasing office to setup everything; after an exhausting trip they were less than understanding about that part... Currently they're working to make sure the home is up to snuff and move in ready as advertised; they're doing a great job for the issues that exist. Hopeful that all will get remedied soon before all the rest of my home shows up in containers. The home is nice, as advertised, but was dusty and the counters have some weird slime on them and the faucets spray water everywhere and the front door doesn't close all the way... the garage is so dirty and I'll have to start weeding the lawn ASAP as it's just been let run for a while. Overall RL has been good for the 3 days I've rented from them.

RL property management has handled my rent account for about a year now. I had my first major incident since living in my house. The water heater was leaking causing flooding into the drain and on the basement floor. I called RL property management and they immediately sent out a plumber to look at the problem. The plumber said that the water heater was now bad and I thought, oh no! How much is this gonna cost me. RL property management had the plumber take out the old water heater and install a new one and never charged me a dime. Thanks RL property management.

“The leasing team was very professional, helpful, and quick to respond to all my questions. They made the entire process smooth and easy. I highly recommend them!”

Kendra has been extremely helpful, kind, and prompt in answering any and all questions in the leasing process! It is relieving to have what can sometimes be a stressful process made clear and uncomplicated.

⭐⭐⭐⭐⭐ Exceptional Service from Kendra at RL Property Management Kendra has been nothing short of amazing to work with. From the very first interaction, she demonstrated professionalism, kindness, and a genuine commitment to helping me every step of the way. She communicates clearly, responds quickly, and always makes sure I feel informed and supported. It’s rare to find someone who combines efficiency with such a warm, personable approach. RL Property Management is lucky to have her, and I truly appreciate all the effort she puts into making the process smooth and stress-free. Highly recommended!

5+ Stars to the leasing team at RL Property Management! In a city where most rentals are managed by BOTs/automated systems, I greatly appreciated the leasing team personally showing me their properties. Their process is efficient. More home owners should use them for property management. Thank you so much Kendra and team!

Great process from beginning to end with Kendra and her team! Would highly recommend!

We had a beeping noise in our home and it took them a week to have someone come and resolve the issue . I was in direct communication with Alex and it seemed as though they did not take my concern seriously at all. Additionally they were inconsistent with getting the grass cut. And there were multiple times people came to do work in or outside of our home and we were given no notice.

Worst management company, I have been with a few and this one has to be the most rudest company that don’t not take care of the renters needs and request! The call center is the disrespectful and don’t care if you are living in dangerous living conditions, if you want to rent a home don’t go through this company save the headache and mental health

This company has to be the most unprofessional company that I know, They sent me a message at 7 PM today saying that my Landscaping was overgrown, and that they will send someone out in 14 days to resolve this issue. Please tell me where my landscaping is overgrown? Please show me photos and supporting evidence of overgrown landscaping. Now my neighbor next-door is absolutely a problem, However, I keep my landscaping cut weekly. So to receive a message like this and paying this company almost $3000 a month to rent, has taken me to the next level. Do your job and verify before disrupting unproblematic tenants!

Very easy and pleasant to work with! Loved the timely responses.

Love that they helped talk me though every step and let me know when and how to do something, communicated thoroughly step by step every question that needed to be answered, super kind and informative!

This was my first experience with tree trimmer. They did an amazing job and understanding clean up. They explained the one they couldn't because it was on an electric line and aep will get that. Excellent experience all around. Thank you, the Crutcher family. 5 star service

Application went smooth and quickly compared to other applications. I’ve been a tenant for a couple years and never had any issues!

Very nice to deal with.truely work with me

This management company is very thorough, made the leasing process very clear and simple and is very well-organized and professional. Sara is especially responsive, connecting with whoever she needs to get the answers we need, even if it's not related to her particular department. When I rent out properties myself one day, I can definitely see myself using this company to manage the process!

Have had an amazing experience with RL Property Management. Very professional, very quick responses. Going over and beyond to help with all my needs. I love working with this company.

Very helpful and friendly

I contacted Sara on the leasing team with some questions after a tour of a property Thursday evening. She replied promptly on Friday morning and worked with me to so that I could apply to the property. With a short deadline until I needed to move her, Kendra and the rest of the leasing team worked super quickly to get my information together and approved me for the property. I was thoroughly impressed and delighted through the entire process and cannot recommend them enough if you are searching for an apartment.

I want to thank the RL property management group staff for doing an outstanding job with allowing my family to lease a beautiful home from them.i like how professional they was Thu out the process.. I recommend RL property management group as ur trusted rental needs and more ..

The young man answered all of my questions and they did good work. I am proud of what they have done to my unit. Keep up the good work.

I wanted to take a moment to express my sincere gratitude for the excellent work done in replacing the water heater. The entire process was handled efficiently and professionally, and I truly appreciate the prompt response and high-quality service. Your team’s attention to detail, clear communication, and dedication to resolving the issue quickly made a significant difference. It’s reassuring to know that we have such a reliable and skilled team managing this property. Thank you again for your hard work and commitment to excellence costumer service . I recommend i every one who look to resident new home to be a resident a property managed by RL property management group

Kendra was amazing to work with. Answered all the questions I had and made the process so easy. Great team.

At the beginning of viewing the property process, Sara very helpful. Very responsive and willing to accommodate. Application process not so much. Tiffany not willing to help AT ALL. You can go through life doing all the right things. I don’t have a felony, parking ticket, traffic ticket, no eviction records and make outstanding income. But the moment I decide to leave a marriage after 19 years and have to file bankruptcy, I’m looked at like scum. Never paid a bill late in my life with receipts to prove. But made the decision to file bankruptcy 60 days ago and they won’t consider me. It’s a HARD NO Not even with a co-signer. I’m embarrassed and humiliated.

Patience, Responsible, professional Leasing team that pays attention to detail and has very good communication, and is capable of delivering outstanding quality results. The to-go Property Management company if you are looking forward to investing in Columbus, Ohio. Thank you for all your support, we could not manage to find a quality home resident in Ohio while we live in California, without your support.